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Are you a medical aesthetics professional looking to take your skills to the next level?
Citrus Training Academy is NOW OPEN for enrollment! Learn More...
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Will my injector be certified?You're in good hands at Citrus Aesthetics! Owner and injector, Jessica Cvetic, is a nationally certified Physician Associate and is trained and certified in injectables and neuromodulators. Jessica has extensive Emergency Medicine and Urgent Care experience and comprehends and is highly qualified in emergency situations pertaining to the face and body!
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Is lip filler safe?Yes! However, with any medical procedure, there is always the possibility of minor complications. Because of this, be sure to select an Injector who is certified and trained to handle any complications.
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What if I don't like my filler?We want you to love your results and we'll work with you to make sure you're happy! If in the end, it's just not for you, we do have the ability to dissolve the filler and get your lips back to baseline. If you did not like your results from a previous provider or clinic, sometimes it is best to dissolve the filler first and start at baseline. Prior to any treatment, we will be sure to discuss all of your options with you during a full-face consultation.
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Can I workout after my treatment?Please allow 48 hours before resuming exercise after receiving filler, neurotoxins, or a PDO threading treatment. Please allow 72 hours before resuming exercise after receiving a microneedling treatment.
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Can I wear make-up after my treatment?You should wait 6 to 12 hours before applying makeup to the area treated. This is to ensure that the injection site does not become infected. If you received a microneedling treatment, do not touch your face or apply makeup for the first 24 hours.
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What is the difference between Botox and Dysport?The most common difference between Dysport® and Botox® is that Dysport® typically spreads faster and takes effect more quickly. If you're unsure which neurotoxin you would prefer, during your consultation we will discuss your goals and previous experience with neurotoxins and decide together what will get you the best results!
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If I have recently had Botox, can I still get Dysport?Yes. There are no contraindications between getting these two neurotoxins close together.
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How often should I get Botox, Dysport, or Xeomin?It is recommended that you receive neurotoxin injections every 3-4 months. However, every individual is unique so we can discuss treatment plan recommendations at the time of your consultation or appointment.
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Where are you located?We're located at 2525 Camino del Rio S Suite 315 San Diego CA 92108. You can find detailed directions to our clinic here.
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How long does lip filler last?Several factors influence how long your lip filler will last. Typically your lip filler will last anywhere from 6 to 12 months, sometimes even longer!
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Can I be numb for my lip filler treatment?Yes. We want you to be fully comfortable during your treatment. We can add a full dental block to fully numb the area prior to injecting your fillers. We can also use a topical numbing cream to numb the area. However, a topical numbing cream does not numb the area to the same extent as a dental block so you may still experience some discomfort.
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Should I come make-up free to my appointment?If you are able to arrive at your appointment make-up free please do! If not, no worries! We will remove any make-up prior to your treatment.
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Is a thread lift painful?You may experience some mild discomfort during your thread lift. However, we use local anesthesia to numb the area and make your experience as comfortable as possible. If you have previous experience with fillers, you can expect a thread lift to have a similar sensation.
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How do I book a free consultation?You can book your consultation here by selecting "Free Consultation."
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How long does a thread lift last?You can expect your thread lift results to last around 12 to 18 months.
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Are the products safe if I have sensitive skin?Yes, the products are specially formulated for all skin types including sensitive skin. However, when trying a new product there is the potential to experience an adverse reaction to anything applied topically. If you do experience anything concerning, please notify your provider immediately. If you are experiencing emergency symptoms, we recommend you go to the ER immediately.
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Can I purchase products in the clinic?Yes! Please submit a Skincare Clinic Purchase request here and we will be in touch!
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How often should I use each product?Use each product as directed. No product should be used greater than twice per day. Retinol products should be eased into, beginning with use once per week, increasing as tolerated. Do understand that Retinol products can cause skin irritation, dryness, and/or redness. Always keep these skin care products out of the reach of children.
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What ingredients are in the products?Please refer to the product descriptions included on each product page for a list of key ingredients.
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What is your return policy for skincare products?We appreciate your support! When purchasing a Citrus Aesthetics Daily Skincare product - all medical grade, highest quality, and specially formulated skin care products- we do want to be transparent and let you know there are no returns. However, if you have any feedback or concerns, it is our utmost priority to uphold the highest standards so we appreciate any feedback that you have. You can reach out to us directly using our contact form.
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Do you require a deposit?We do not require a deposit. However, to be respectful of everyone's time, we do require a credit card at the time of booking to secure your appointment. Your credit card will not be charged unless you no-show your appointment.
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Are you offering any promotions?Check out our promotions page for the most up-to-date list of promotions! Be sure to subscribe to our newsletter for notifications on new promotions, offers, and treatments!
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What is your cancellation policy?We understand circumstances change! If you need to cancel your appointment, we do ask for a 48-hour notice. If you do not cancel or reschedule your appointment and do not show up, we do charge a $150 no-show fee.
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Do you offer auto-ship on skincare products?We currently do not offer auto-ship on our skincare products. However, it is something that we are exploring and may be an option in the future.
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When can I expect to receive my skincare order?You can expect to receive your order in 7-10 days. You will receive a tracking number once the order ships that can be used to provide you with a more accurate ETA. Please be aware once a shipment goes out, it may experience delays due to the carrier.
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What are my payment options online?For online purchases, we accept most major credit cards and apple pay. In the clinic, we also accept Venmo and cash.
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Can I pay with cash?Yes! In the clinic we accept cash, major credit and debit cards, and Venmo.
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